FAQ

Everything you need to know about ordering, measuring, samples, shipping, and installation. Can't find your answer? Get in touch — we're happy to help.

Ordering

How do I place an order?

Browse PAMPA's collections at pampa-wallcoverings.com/collections, choose your design, select your material, enter your wall dimensions, and add to cart. All PAMPA wallcoverings are made to order — no stock, no waiting on someone else’s size.

Can I order a sample before buying?

Yes, and we strongly recommend it. A sample lets you check the colour, texture, and finish of your chosen material against your wall, furniture, and lighting before committing to a full roll or mural. You can add a sample to your cart from any product page.

What is the minimum order?

There is no minimum order beyond one roll or one mural. You can order a single roll for a feature wall, or as many rolls as needed for a full room.

Can I cancel or change my order after placing it?

Because all products are made to order and enter production promptly, PAMPA does not accept cancellations, returns, or exchanges once an order is confirmed. Please double-check your dimensions, material choice, and design before placing. When in doubt, order a sample first. See our full Returns & Exchanges policy.

Sizing and Measuring

How do I measure my wall?

Measure the width and height of your wall in centimetres. Add 10–15 cm of extra height for trimming at the top and bottom. For designs with a pattern repeat, add one additional repeat per drop. Our full step-by-step guide is at How To Measure Your Wall.

What sizes are available?

Wallpaper rolls come in a standard width of 62 cm, available in five lengths:

  • 62 cm × 125 cm (covers 0.78 m²)
  • 62 cm × 259 cm (covers 1.55 m²)
  • 62 cm × 305 cm (covers 1.89 m²)
  • 62 cm × 500 cm (covers 3.10 m²)
  • 62 cm × 1000 cm (covers 6.20 m²)

A sample (62 cm × 30 cm) is also available from any product page. Wall murals are produced to your exact wall dimensions — enter width and height at checkout.

Do I need to buy extra for pattern matching?

Yes. For designs with a pattern repeat, order one additional repeat per drop to allow for correct matching. The pattern repeat is listed on each product page. Our measuring guide includes a section on calculating repeat wastage.

Materials and Installation

Which material should I choose?

The right material depends on your room, installation preference, and lifestyle. EasyStick is best for renters or commitment-free projects. Standard and Premium suit most residential interiors. Silk Texture and Stucco Soft are extra washable, making them ideal for higher-traffic areas or humid rooms. See the full comparison at Our Materials.

Is PAMPA wallpaper suitable for bathrooms?

Stucco Soft and Silk Texture are PAMPA’s most moisture-tolerant materials (both extra washable) and can be used in bathrooms with adequate ventilation and a properly sealed wall surface. EasyStick can also work in lower-humidity bathrooms. For wet rooms, additional waterproofing measures are advised.

Is PAMPA wallpaper safe for children's rooms and nurseries?

Yes. All PAMPA wallcoverings are printed with Greenguard Gold certified inks, tested for low chemical emissions and certified as safe for children’s and nursery environments. All materials are also PVC-free and VOC-free.

Does PAMPA include installation?

PAMPA is a product brand. We supply made-to-order rolls and murals; installation is carried out by you, a confident DIYer, or a local professional decorator of your choice. EasyStick is our most beginner-friendly option. All orders include installation guidance notes.

Shipping and Delivery

Where does PAMPA ship?

Worldwide. PAMPA ships internationally from the UK. Customers in the UK, Europe, the Americas, the UAE, and beyond can order online at pampa-wallcoverings.com.

How long does delivery take?

All PAMPA products are made to order. Most orders are produced within 1–2 business days, then dispatched with express international couriers. Delivery times vary by destination. See Shipping & Deliveries for current timeframes.

What currency do you charge in?

Prices are shown and charged in your local currency wherever supported — including GBP, EUR, USD, CAD, AUD, and AED. Where a local currency is not supported, prices are shown in EUR and conversion is handled by your payment provider.

Trade and Professional Orders

Do you work with interior designers?

Yes. PAMPA works with interior designers, decorators, architects, and creative studios on residential and commercial projects. For trade enquiries, project consultations, or larger orders, visit For Professionals.